Privacy Policy

Privacy Policy

This Privacy Policy outlines how HJ Design Studio (the "Site," "we," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website www.hjdesignstudio.ca.

Contact Us
If you have any questions, would like more information about our privacy practices, or wish to make a complaint, please contact us at contact@hjdesignstudio.ca.

Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, we refer to any information about an identifiable individual as "Personal Information." Below is a list of the types of Personal Information we collect and the reasons for collection.

Device Information

  • Purpose of Collection: To ensure accurate Site loading and perform analytics to optimize the Site.
  • Source of Collection: Collected automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.
  • Disclosure for Business Purpose: Shared with our service provider, Shopify.
  • Personal Information Collected: Web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interaction with the Site.

Order Information

  • Purpose of Collection: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential fraud, and offer information or promotions based on your preferences.
  • Source of Collection: Collected directly from you.
  • Disclosure for Business Purpose: Shared with our service provider, Shopify.
  • Personal Information Collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

Sharing Personal Information
We share your Personal Information with service providers to deliver our services and fulfill our contractual obligations. For example:

  • We use Shopify to power our online store. For more details, refer to Shopify’s Privacy Policy here.
  • We may share your Personal Information as required by law, to respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Using Personal Information
We use your Personal Information to offer our services, including product sales, payment processing, shipping and fulfillment, and keeping you updated on new products, services, and promotions.

Cookies
Cookies are small pieces of information stored on your device when you visit our Site. We use various types of cookies, such as functional, performance, advertising, and social media cookies, to enhance your browsing experience and remember preferences. Cookies may be "session" cookies, expiring once you stop browsing, or "persistent" cookies, which can last from 30 minutes to two years.

You can control cookie usage through your browser settings. Blocking or deleting cookies may impact your user experience, and some features of the Site may become unavailable.

Do Not Track
Please note that due to the lack of a universal standard for responding to "Do Not Track" signals, we do not modify our data collection practices based on these signals.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons.

Complaints
If you have concerns or would like to file a complaint, please reach out to us via the contact information provided above. If you are not satisfied with our response, you may contact your local data protection authority.

Last updated: [December 2024]